Zte zmax pro recall

Nov 15,  · Everything has been working well with the phone. Until tonight. I used the battery until it was at 1% and plugged in the charger. I continued to use. Oct 12,  · Watch video · If you're willing to use MetroPCS' network, the ZTE ZMax Pro is a great big-screen phone for cheap. Home > The reason T-Mobile suspended ZTE ZMax sales: Faulty Customers. The reason T-Mobile suspended ZTE ZMax sales: Faulty Customers. April 16, ads pro.


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Electronics Deals — Oct. I recently purchased a ZTE zmax pro. If there is no resolution remember zte corporate must be contacted zte 797c quartz e-mail with the demand that the issue be resolved. EVERY zmax it was user induced. March pro, 8: And I have half the apps on this phone as I had on the old one. All of the calls we made, recall fact, were on VoLTE.
Nov 15,  · Everything has been working well with the phone. Until tonight. I used the battery until it was at 1% and plugged in the charger. I continued to use. Oct 12,  · Watch video · If you're willing to use MetroPCS' network, the ZTE ZMax Pro is a great big-screen phone for cheap. Home > The reason T-Mobile suspended ZTE ZMax sales: Faulty Customers. The reason T-Mobile suspended ZTE ZMax sales: Faulty Customers. April 16, ads pro.

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I just purchased this phone on 4/11/ I like the phone itself but I am not liking the issues I am having with it.
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I just purchased this phone on 4/11/ I like the phone itself but I am not liking the issues I am having with it.
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Nov 15,  · Everything has been working well with the phone. Until tonight. I used the battery until it was at 1% and plugged in the charger. I continued to use.
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Oct 12,  · Watch video · If you're willing to use MetroPCS' network, the ZTE ZMax Pro is a great big-screen phone for cheap.
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Review: ZTE ZMAX PRO. August 9, which had loads of problems in devices in Should I buy the ZTE ZMAX PRO?
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Nov 15,  · Everything has been working well with the phone. Until tonight. I used the battery until it was at 1% and plugged in the charger. I continued to use.
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I just purchased this phone on 4/11/ I like the phone itself but I am not liking the issues I am having with it.



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This gives you a pixel density of ppi, and the display takes up about He can still go in to contacts though. Does that mean no update to activate band 12?!?!? Sign In or Register to comment. All of the calls we made, in fact, were on VoLTE. For clarification, please see my comment to Paul. You are using an outdated browser.



December 20, 9: March 10, 9: March 10, 8: I know the same thing happens to me. March 12, 8: I just got the update not too long ago and the same problem persists. March 13, 1: March 27, 2: March 27, 4: March 27, Thank you very much ZTE at least tell me wether this problem is software or hardware related.

I already contacted your customer service and they just told me to take it back multiple times which I have. March 28, 3: March 29, 9: March 29, Ensure that they had the correct EMEI 2. Have them re-provision your device This seemed to resolve my issue March 30, March 30, 2: If there is no resolution remember that corporate must be contacted via e-mail with the demand that the issue be resolved.

On Thu, Mar 30, at 1: April 3, 3: I am experiencing a lot of problems with my zmax pro also. On Mon, Apr 3, , 4: April 4, 8: I got a Google software update and my Zmax now works fine. April 4, 9: Is this a build number or just a Google update?

April 4, Sign In or Register to comment. I have Walmart Family Mobile service. Is anyone else having these issues? It seems like maybe its a software issue with the phone itself. Is there a way to fix this?

I am considering returning this phone for something else because it is brand new and I shouldnt be having all these issues. My previous phone was an LG I had for 8 months and never had an issue. Based on the fact that you said it will work temporarily if you wipe the cache partition that eliminates a lot of possibilities.

It sounds like the power manager is shutting off the cellular reception. And check the unrestricted data settings also. Wish that I had a set answer. I am having the same issues. I have the ZTE Zmax walmart family mobile phone bought from them.

It worked fine till about the time they were taken over by tracphone. Now I cannot use my phone. I have updated and even got new sim card and reset and my phone constantly goes in and out of service.

Its so frustrating as walmart family mobile is no help what so ever and now I have been without a phone for a month and a half. I am about to throw this phone away and go with a different provider. If you want to get involved, click one of these buttons!

Featured User of the Month techright Joined on:



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Also, if this problem is hardware related, i think that almost anyone can do a "fix" by isolating whatever components are causing the problem. It is against to have more than one active account. This is the problem I have with my phone, the phone overheats and the things sends one massage to the person I text and it sends it 40 pluse times.

This seemed to resolve my issue Your voice will be better heard as a CPA unlike the few of us consumers. KK thank you for that and and now I will like to know how to fix the problem of the phone over heating. If you want to get involved, click one of these buttons!

Featured User of the Month techright Joined on: Moderators sshasan AmyXie petershih Aerospaceman ironbaybeedoll musicdjm. November 12, Same man I have multi touch problems they keep telling me there is gonna be an update to.

November 19, December 12, 3: Same to me please fix. December 18, December 20, 9: March 10, 9: March 10, 8: I know the same thing happens to me. March 12, 8: At this point in time budget phones are fantastic in terms of their spec list, but the ZTE ZMax Pro takes things to a whole new level.

With those specs and Android 6. Multitasking had no major issues either. The ZMax Pro could easily hold a few apps in memory without constantly reloading and most casual games performed quite well. Benchmarks can be found below.

Performance on the sensor is also great. Despite being on a low-cost phone, the sensor is still accurate and fast. I feel the size of the sensor allows for a more accurate reading.

As previously mentioned, the ZMax Pro ships with Android 6. The settings menu, homescreen, and most of the stock applications are all unaltered from what you would see on a Nexus device, which is awesome.

One thing that did take away a few points on this device was the bloatware however. It never happened while I was actively using the phone, but it was still pretty annoying to come back to the phone and find a huge ad.

The display on this device, despite being a TFT panel, is actually very impressive. I could easily use it indoors or out with no problems as all. Colors are good, perhaps a bit washed out, and viewing angles are shockingly good.

My Spanish professor had a term for them: Perhaps that will change in the future. For clarification, please see my comment to Paul. I was helping ZTE beta test software with this model phone. I also never tried to remove it.

I mean to be honest the average consumer is pretty dumb and does not know how to use their brain and google search before they try to remove a battery or anything. So saying that just t-mobile customers are idiots is not really fair.

That is a very reasonable take on the situation. Newsflash ignorant IDIOT… There are quite a few on here that can actually see past that stigma and see the value in the services offered. I never said poor or ignorant.

You just have a chip on your shoulder for assuming that. I did say marginally more affluent. Now had I been comparing Sprint then I would have said something closer to what you thought, but not poor. At worst, I did suggest your average T-Mobile customer probably thinks they are MacGyver and like to play phone engineer on the weekends.

Geez, you swear I called them jihadist, biggots, or some other offensive term. My mom has this phone and my dad has a S2 I gave him. Neither of them knows how to root, and sometimes have to explain, more than one, why I root my phones and what rooting is.

All in all a majority of cell customers, regardless of the carrier or even income, are very tech savvy. I was also part of the beta test going on too, and I OWN the phone as well. If you seriously wanna open it and getting a screwdriver comes to mind…it might not be opebable.

The notch that you would use to remove the back was borderline undetectable and the phone definitely had a unibody appearance at a casual glance. Since the ZMAX appeals to the crowd that may want to upgrade from a Lumia right around now, I can see those customers thinking that you can remove the back from the ZMAX if you play with it enough.

But as it relates to the story under discussion, please strike the first removable and make that non-removable. Thank you for your keen editorial eye. Your Spanish professor should have called you a Pendohoe for your bad grammatical errors.

I know the battery on my phone is non-removable Lumia , if you wanna know. Next question is why so many decided to take out the battery. Does this phone chronically freeze and they believed the only recovery is to remove battery?

Or when they come to the store and be like my phone is not turning on, you hold yhr the power button and boom is on lolz.. I kinda want to pick one up on eBay as a back up to my back up…..

Yes i have a problem! This sounds suspicious to me. Im trying to come to grips why anyone would think this phone has a removable battery? Did this happen with the other higher priced non removable battery phones or I phones, or are these type of consumers more savvy about these types of battery.

It just seems a bit drastic to stop selling this phone to ward off people attempting battery removal. I smell a conspiracy… Not that I care really since I still have mine lol. I would care if I were you cuz when a carrier does not carry a phone anymore it loses software support.

It just happen to be idiot customers that though they remove the back and take out the battery. If that really is the reason, create a big magenta sticker that says the battery is not removable and slap it on the front of the package, or on the protective cover on the phone itself.

Put your screwdriver down! I was itching to pick one up a few times, but just like Buckyballs, stupid consumers ruin it for the rest of us. My brother owns this phone and loves it. Sigh…you know, there used to be a time when people repaired their stuff rather than assuming everything was disposable.

Attacking people for wanting to do so, or mod their phone, is just amazing. From the sounds of it, ZTE installed the cell in such a way as to make modding or removal unsafe without special tools like car manufacturers and Apple are famous for.

This does NOT warrant calling customers idiots. Perhaps, instead, this is a wake-up call that people want removable batteries in their devices—something Samsung once knew but now seems to have forgotten in their fall from their former lofty heights.

ZTE can choose to fix this the right way, but I doubt it. Give me a break. Its likely they dropped the phone in the toilet and they wanted to dry the damn thing adequately, or some other type of repair. It has to be something out of the ordinary.

What were they were modding the phone to? A laptop, iPhone, a drag racer? Phone modding is done in software only. All these idiots screwing up their phones by attempting to remove a non-removable battery should be sterilized to remove them from the gene pool.

Yes I agree and Charles Darwin on evolution has been proven over and over again. Thank god for host files. Came to read about the post and got something I really needed: Now back to trying to remove the battery from my Galaxy S6 ;: I am not even sure that I would try to get it off.

This is most definitely the best budget smartphone I have ever used and possibly the best available on any carrier. Plus the plastic faces on the phone are very similar to the S5. The only thing lacking is the screen resolution.

Maybe the next generation will allow batteries to be swapped out and thus avoid the dumbass customer. You must have got fired for tardiness or incompetence. All smartphones are made in China.

Maybe a better solution than glue and a better way to keep people out is … just make the battery truly removable. This was a decent cheap, but large phone.





I am not even sure that I would try to get it off. This is most definitely the best budget smartphone I have ever used and possibly the best available on any carrier. Plus the plastic faces on the phone are very similar to the S5.

The only thing lacking is the screen resolution. Maybe the next generation will allow batteries to be swapped out and thus avoid the dumbass customer. You must have got fired for tardiness or incompetence.

All smartphones are made in China. Maybe a better solution than glue and a better way to keep people out is … just make the battery truly removable. This was a decent cheap, but large phone.

I had never heard of it. And, inform the customer about what they are buying instead of being a talking head for Apple or Samsung. Every single time I walk into a T-Mobile store, they never have enough help….

People want to talk about their phones…what they did to them…. I am here to get info or to actually buy something! Hire more Pink Shirts…. I have actually had customers come into my store simply to ask me how to install an app.

We are NOT order takers, we are salespeople. It sucks that there are so many idiots out there who have to ruin it for everybody else. Vs Well Qualified 0 Down on say a Note 4. Prepaid customers can also qualify to be put on a Simple choice plan now depending on tenure and bill history.

Regardless phones simply say that have a removable battery or not and the book that inside can answer most questions. Some people I feel they just want someone to talk to so they come in to the store.

Phone is great,,, customer service is great… I have had phone 5 months no. Lolz, we are sales associates not tech support or costumer service.. That is fine no problem. Someone should have to be somewhat of a nerd to sell phones.

The experience with customers would dramatically go up. Looks like the processor is busy with something. Shut the phuc up numbnuts… Your the biggest nimrod on earth…. Your mom should stayed on birth control her whole life.

If so many people are trying to remove the battery the obvious answer is that the consumer wants a removable battery. I certainly decided against the S6 when they dropped the removable battery and no micro sd card.

They lost up to 5 sales in my family alone. As an employee [of what] please fill me on on these issues. Entire photo albums getting deleted for no reason, miswrites, corruption, double the scan time because of the extra storage, keeping the card charged while inserted uses power, switching phones to one without expandability, etc.

I work at tmobile. MicroSD cards spontaneously fail without warning. Even from trusted, reliable brands. I am never buying a smartphone without SD card and that means never a Iphone. Why not have SD card. I am not paying outragious prices without sd card like samsung with S6.

What were they thinking? These smartphone companies keep putting shitty batteries in their phones too. I get max two days and not even using the damn phone. But mostly because the incoming Alcatel One Touch Idol 3 is a much better phablet for the same price.

The problem is somehow people think the ZMax has a removable battery, like a Note 4, where you can open it up and swap out batteries. Why would someone try and remove a perfect battery? It was pulled because people like me unlocked the phone.

They were counting on me using them as a service. But you can do that with any T-Mobile phone so why take this one away for that reason? That is not the reason. Not only that but they only update the operating system to their expensive phones.

While other companies are giving low end devices the new updates. The ZTE is a great phone! I love the phone. I did a lot of research and found this phone would handle all my needs. The non removable battery was a concern, but it is large enough to last quite a while before losing charging performance.

It could be changed down the road by a professional. With TMobiles jump program that will not be an issue, After 12 months trade it in. The phone operates up to 2 days watching videos and surfing the web without requiring a charge.

I do not have to carry my charger with me anymore on the first day. I figured if I had an operating issue that needed a restart and it did not address the issue, I would allow the phone to totally discharge,because of the non removable battery.

I really enjoy this phone, i do not anticipate any problems like I had with the Galaxy. I love the sound quality through earphones or my JBL Charge 2 bluetooth. I also like the picture and large size of the screen. I purchased this for a third of the price of my first Samsung.

They have resumed selling this phone again. I could care less about the battery. My issue is the fact that I cannot adjust the volume levels individually. This means having my ringer turned up. However, this also turns up the volume for email notifications, social media notifications and app notifications.

If T-Mobile wants another reason to part ways with this device, this is it. And of course, I am now stuck with this device for some time. You can adjust individual sounds.. Phone came out less then a year ago.

I own the phone use it daily and the battery is perfect. Brought when it first came out. Do you own the phone? Thank you miss obvious. Do you own the phone once again? The Zmax was my first no brand phone and the best I have ever had, the battery is amazing, the charge will last close to a week and I talk a lot and surf the web tons!

I love my Zte max , just begin problems with the signal, I changed the sim card and come the same problem. Only if I restart come the signal again. Any now about this problem? First of all when you buy the phone the sales person tells you not to take the back off or it will damage the phone.

In fact they need to come out with another zmax. Are you sure you are talking about the ZTE Zmax? What the real problem is that the port is faulty. I asked T Mobile for replacement because mine was still within the first year warranty.

They replaced it and within three days, the same thing happened. So I replaced the charger. It works sometimes but not always. Tomorrow, I will be returning to the store for the fourth time in less than a month. I am so outraged to find out this phone has been recalled by the manufacturer because they know about this problem yet try to place the blame for why it is no longer charging properly onto the customer.

So far, two different sales associate claim this happened because I pulled the phone off the charger incorrectly. Assuming they are right, then this would be true for all my devices. But the fact remains that only my Zmax phone is failing to charge.

I noticed right away that there is a lot of play in the charging port itself so I will assume this is the real culprit and will explain why there are a few videos on YouTube on how to replace the port.

I am not an idiot, as you have put it. You may not be one. Do you own the device in question? This phone is amazing value and runs incredibly well. One word missing and suddenly he has horrible grammar? They are however just a bit high up on the phone for my taste.

At this point in time budget phones are fantastic in terms of their spec list, but the ZTE ZMax Pro takes things to a whole new level. With those specs and Android 6. Multitasking had no major issues either. The ZMax Pro could easily hold a few apps in memory without constantly reloading and most casual games performed quite well.

Benchmarks can be found below. Performance on the sensor is also great. Despite being on a low-cost phone, the sensor is still accurate and fast. I feel the size of the sensor allows for a more accurate reading. As previously mentioned, the ZMax Pro ships with Android 6.

The settings menu, homescreen, and most of the stock applications are all unaltered from what you would see on a Nexus device, which is awesome. One thing that did take away a few points on this device was the bloatware however.

It never happened while I was actively using the phone, but it was still pretty annoying to come back to the phone and find a huge ad. The display on this device, despite being a TFT panel, is actually very impressive. I could easily use it indoors or out with no problems as all.

Colors are good, perhaps a bit washed out, and viewing angles are shockingly good. With that however comes a note once again regarding its size. This panel is massive. The biggest problem with nearly every budget phone is the camera.

Video was equally unimpressive. It would have been nice to see ZTE opt for a bottom mounted option. Headphone audio is also good. With big phones come big batteries and the ZMax Pro is no exception.



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And actually sound good. Has anyone experienced this and if so was there a reason, solution or a remedy? My camera has stopped working. It takes more than 5 hours to fully charge the battery. I am considering returning this phone for something else because it is brand new and I shouldnt be having all these issues. It says five hours to fully charge takes mine all night sometimes even longer.



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